PITFORM
Crowd walking through rows of cars at an outdoor automotive event
FAQ

Answers, before the demo call.

The questions car show organizers actually ask before switching from spreadsheets, paper ballots, and stitched-together generic tools. If something is missing, the demo form is open.

What Pitform actually is

The basics, before the demo call.

Who is Pitform built for?
Car show organizers, concours committees, cars & coffee hosts, regional event promoters, and clubs that run a calendar. Pitform fits events where tickets, vehicles, arrivals, voting, awards, and records all need to stay accurate.
How is this different from Eventbrite or a generic event platform?
Pitform is built around vehicles, not just tickets. Cars can have reusable profiles, display tickets can collect vehicle details, QR stickers open public vehicle pages, and voting and awards stay tied to the vehicle. Generic platforms usually stop at admission.
What about MotorsportReg or RaceRoster?
Those tools are built for sanctioned competition — timing, transponders, run groups, sanctioning bodies. Pitform is for shows: registration, check-in, voting, results, exports. If your event is a track day or autocross, Pitform is not the right fit.
Is it just for big shows?
No. Pitform is built for small shows, regional events, and club calendars. Free events can run without Pitform platform fees; larger or paid events go through a setup review before launch.
Setup and event day

How a real morning runs.

How much setup does this need before an event?
A first event setup covers ticket types, voting categories, public registration, check-in flow, staff access, imports when needed, and Stripe setup for paid sales. Returning participants can reuse saved vehicles instead of rebuilding the same car every show.
What if the venue's WiFi fails on event day?
Pitform is web-based, so the check-in team needs an internet connection through venue WiFi, phones, hotspots, or cellular tablets. The event-day screens are designed for field use on devices with signal.
How do event staff learn it?
Event staff get focused screens for the work at the gate: scan a ticket, type a code, search a name, confirm an arrival, or hand off a display sticker. They do not need the full admin surface to work the line.
How does voting work?
Each linked vehicle has a QR sticker that opens its public vehicle page. Attendees scan, vote by category, and keep walking. There is no app download or attendee sign-in, and voters can change or remove votes while voting is open.
How does ticket admission work at the gate?
Event staff can scan signed ticket QR links, type visible ticket codes, or look up tickets manually. Pitform blocks duplicate use, wrong-event tickets, and refunded or cancelled tickets before they become a gate problem.
Participants and vehicles

How owners and cars carry forward.

Can participants manage more than one vehicle?
Yes. Display registration supports multiple vehicles, and participants can save reusable vehicle profiles in My Account. Each event still keeps its own vehicle snapshot for check-in, QR linking, voting, photos, and award history.
Where do participants find their tickets?
Ticket confirmation emails include signed QR ticket links, and participants can sign in to My Account to access current and past event tickets tied to their email/account.
Can vehicle pages include photos?
Yes. Vehicle photos and multi-photo galleries are part of the current product. Public vehicle pages and browsing surfaces can show the car, details, story, voting, and awards after results are published.
Pricing and payments

How money moves.

More detail on the pricing page; the short version is here.

What is free versus paid?
Free events can run with a $0 Pitform platform fee. Standard paid-event pricing is confirmed before setup based on event size, ticket mix, support needs, and whether fees are passed to buyers or absorbed by the organizer. Custom pricing applies to larger or support-heavy events.
How do payments actually work?
Paid ticketing uses Stripe Connect Express. Paid ticket types require a connected Stripe account; free ticket types do not. Stripe processing is separate from the Pitform platform fee.
Refunds, cancellations, comps, walk-ups?
They stay with the event. Admin Orders supports full and partial refunds, per-ticket cancellation without refund, resend, ticket links, ticket status, check-in tools, and CSV export for the selected event.
Can every paid organization launch immediately?
No. Paid sales open after Stripe and event setup are confirmed. The launch review covers the connected account, ticket setup, checkout path, and the event-day operating pieces.
What if I need help during an event?
Support expectations are confirmed before launch. Paid and custom events can include event-day support, with coverage matched to the event size and operating plan.
Data and exports

What you keep.

Who owns the data?
You do. Every record you put in Pitform is yours, and you can pull it back out as CSV — participants, orders, tickets, results, payment records, and vehicle data.
Can I import from a spreadsheet?
Yes. CSV import for vehicle pre-registration is supported. The morning of an event is not the time to retype a list.
Do you sell my attendee data?
No. We do not have a marketing list. Your event's contacts are yours.
How is organization data separated?
Pitform is multi-tenant. Each organizer operates under its own Pitform subdomain, tenant context is resolved before tenant routes run, and organization data stays scoped to that organization.
Cars lined up at an outdoor automotive event at sunset
Still have questions?

Bring the show. We'll bring the answers.

The demo is built around the event you actually run — not a generic platform tour.